Receive a defective tape/DVD or incorrect order?

Occasionally a dud gets passed us - If you should receive one:  

Use the online customer service form below and let us know and we'll ship your replacement pronto.

 

  

E-mail and let us know of the problem and we'll ship another A.S.A.P.

 

Write a quick note to let us know and fax 419-629-4101 or mail it to:  

DCS Video Screams  P.O. Box 443 Bellefontaine,  OH  43311 U.S.A.

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How was order placed?   online  e-mail   fax  phone  snail mail 

 

Explain problem with order as clearly as possible.

 

Name?  

E-Mail? 

 

 

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100% customer satisfaction is our #1 goal. 

Although we do our best to get everything correct and shipped in a timely manner- sometimes we get behind or goof up.  If you encounter any problems or issues with your order- let us know!  We'll make it right!! 

WE'RE NOT HAPPY IF YOU'RE NOT HAPPY!